SWIMMING POOL, RESERVATION DEPOSIT, CANCELLATION POLICY,
MINIMUM STAY, CHECK-IN, CHECK-OUT, NUMBER OF OCCUPANTS,
CHILDREN, VISITORS, PETS, Wi-Fi, ETC.:
SWIMMING POOL: The swimming pool is under
renovation and will not be available until further notice.
RESERVATION AND CANCELLATION POLICY, ESTABLISHING CREDIT WITH
US:
CANCELLATIONS: If a traveler
cancels a reservation at least 60 days before check-in, he/she
will receive a 75% refund of the amount paid. If cancelled between
30 and 60 days prior to check-in, traveler will get back 50%. If
cancelled less than 30 days prior to check-in, traveler will
not receive a refund. However, within the period between 14 and 30
days prior to check in, a guest may request to re-schedule his/her
booking, subject to a modification fee equivalent to 25% of the
original booking amount, for a same-length booking, subject to
availability, within the next 60 days of the original check-in.
For a cancellation within 14 days prior to check-in, there is no
refund. Any deposit or advance payment that traveler paid is
applied to last days of reservation and is forfeited in case of
early departure. The reservation of a no-show is automatically
cancelled and any payment made in advance is forfeited. Tenant may
not assign any reservation deposit nor any rental prepayment to
another person, and except as allowed by management, the booking
is not transferable to another date nor person.
TRAVEL INSURANCE: We highly recommend travel insurance in case you
are concerned about not being able to stay with us for your
reserved dates!
ESPAÑOL: Cancelaciones. Si usted cancela la reservación a más de
60 días de la fecha del check-in, entonces podrá recibir un
reembolso del 75% de la cantidad pagada. Si usted cancela la
reservacion entre 30 y 60 dias antes del check-in, podrá
recibir un reembolso del 50%. Si usted cancela la reservación con
menos de 30 días del check-in, entonces no habría ningún
reembolso. Sin embargo, durante el período comprendido entre los
14 y 30 días antes del check-in, el huesped podría solicitar
re-programar las fechas para una estadia de igual duración, en una
fecha disponible dentro de los 60 dias siguientes al check-in
original, y tendría que pagar por dicha modificación un cargo
equivalente al 25% del costo total de la reservaciøn original.Si
el huésped cancela a menos de 14 días del check-in, no habría un
reembolso. En caso de usted acortar los días de su estadía,
tampoco recibiría un reembolso. Si usted no se presenta a la
reservación (no-show), su reservación quedará cancelada, y
cualquier pago hecho con anterioridad lo perderá. Cualquier
depósito o pago hecho por adelantado para la reservación no es
transferible a otra persona, ni tampoco se puede transferir la
reservación a otra persona o para otra fecha sin autorización de
la hospedería.
SEGURO DE VIAJE: Le sugerimos que considere tomar un seguro de
viaje, si quiere asegurar su dinero en caso de que temiera no
poder alojarse durante los días de su reservación.
Tropical storm or hurricane: We will allow a change of dates or
issue a refund, if requested, when a tropical storm warning or a
hurricane warning is issued for our coastal area for the dates of
the reservation. If you are concerned about having
to make a trip cancellation, you could consider buying travel insurance.
MINIMUM STAY: At least 2 nights. The required minimum stay is
increased for certain dates of the year. Normally guests may start
their weekly stay any day of the week.
INFORMATION FOR CHECKING
YOU IN:
Check-in time: 3:00 PM (Not possible after 6:30 PM) Check-out time: 11:00 AM
Unless you can buy the ferry boat tickets
online ahead of time at www.porferry.com, we strongly
suggest that you take the plane as opposed to the boat to
get on time for check in. We provide more information on the
ferry boats and contact information for the local airlines
and urge you to visit http://www.tamarindoestates.com/culebra_air_ferry.html.
You may go directly to the ferry ticket
online site at http://www.porferry.com.
We could allow an early check-in
(however, not before 10:30AM) if your assigned apartment was
not rented out the night before. If other guests stayed the
night before, we could do the check-in paperwork after
10:30AM, but you would have to wait until the room is cleaned
before you can go in.
We will do check-ins until 6:30PM. However, we are not able to
check in guests who take the passenger ferry departing Ceiba
at 7:00PM because we do not have personnel for check ins
arriving that late. You are advised to check and verify your
transportation plans before making a room booking at Tamarindo
Estates.
The check in is done at our Tamarindo Estates office. We are a 7
minute drive from the airport, and a couple of more minutes from
the ferry dock. If you have also reserved a rental vehicle, once
you get into Culebra the wise thing is to first pick up the rental
vehicle in town and drive it yourself with your family to
Tamarindo Estates. Car rental companies like Jerry's Jeeps
or Carlos Jeeps pick their customers at the Culebra ferry dock and
then drive them in their own van to their office to complete and
sign the car rental contract.
If you opt not to rent a car, the taxi fare from town to Tamarindo
Estates is about $3-5 per person. If there is no taxi near the
dock or airport, call the taxi numbers listed below until you get
a live response. It can be useful to know that the road as you
exit the airport is the main taxi route between town and the
popular public beach Flamenco.
TAXI OR PUBLIC BUS SERVICES: Adriano 787-590-1375; Nelson
Acosta 787-972-0928 ;Ángel
787-455-1892; Ángel Yadiel 787-306-5696;Charlie 787-407-8186;Dolce Vita: Charlie
787-407-8186, Kenny 787-449-0598, Ernest 787-710-3904; Fontánez
Miguel 939-268-9928; Adrianito 787-472-4935; Jayleen
787-514-9205;Juan
Jayuya 787-243-6252;Kenny
787-449-0598; Miguelito 787-473-2594;Nata Amaro
787-969-2863;Nelly
787-643-7110;Ranty
Amaro 787-645-5355;Raúl
787-358-4816; Frida Raúl 787-448-6630;Trinidad Juan
787-461-1046;Víctor
787-718-1006;Wilfredo
787-586-6692;Willy
787-449-0580;Xavier
787-463-0475.
The easiest way to get to Culebra from Puerto Rico
is by airplane, a 35 minute flight from San Juan, P.R., or a 12
minute flight from Ceiba, P.R. More information on the
airlines and booking tickets for the fast ferry is at http://www.tamarindoestates.com/culebra_air_ferry.html. You may go
directly to the online site for booking ferry tickets at http://www.porferry.com.
MOBILE PHONE NUMBER: Please provide your mobile number when you
book online with us. CHILDREN:
Children over 5 yrs. are welcome. Parents are
expected to moderate their own children so that other guests are
not unduly upset. Parents should take proper measures regarding
bed-wetting, and will be charged for damages.
NUMBER OF OCCUPANTS: We limit
the number of people allowed in each rental apartment. Additional
persons are not allowed, except those authorized ahead of time by
the management.
NO-VISITORS: To maintain the quiet and private character of the
hotel, we kindly request that non-registered guests be kept off
our premises.
NO-PETS: It is our rental policy not to allow pets.
Wi-Fi: Free
WiFi: Guest will be provided at time of check-in with the
passwords for our WI-FI networks. There is also internet
service on the property from the ATT Wireless Network.
